How A Trusted IT Provider Can Benefit Your Business
Experienced C-suite level managers and seasoned IT professionals know the importance of keeping a company’s IT services running smoothly. Even minor glitches can make a difference in productivity, efficiency, and security for small and large businesses alike. For years, Spectra Networks have helped our clients maintain a robust IT infrastructure and provided the dedication, industry knowledge, and expertise of an entire IT department. Helping our clients navigate security issues, compliance regulations, IT support and so much more has been a considerable part of the success we have experienced.
What Is A Managed IT Provider?
Gartner, an American technological research and consulting firm, defines managed IT provider (or managed service provider - MSP) as a company that “delivers services, such as network, application, infrastructure, and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center.”Phew! If that sounds like a mouthful, you would be right. In lay terms, a managed IT provider is typically a business that maintains the technical infrastructure of another business including the hardware, software, servers, security, and networks. This frees management from having to deal with the day-to-day operations of information technology and instead focuses on the core mission of the company or organization. At Spectra, we use Remote Monitoring Management (RMM) to troubleshoot proactively to solve potential problems before they become an issue. We create a customized support plan tailored to your industry. We include tasks such as security coverage, regular system monitoring, server and database optimization, data backups and disaster recovery services, and long-term planning for your organization's needs. Here’s a look at how our years of experience and knowledge in the IT services field can help benefit your business now and in the future.
Ability To Focus On Your Mission
One of the largest benefits of hiring a managed IT provider is that a company can focus on their main mission whether that is in the field of healthcare, dentistry, small business, or professional businesses. No more spending critical business hours trying to solve an IT issue on your own! By having access to a pool of IT experts, your organization can put aside worries related to IT and focus solely on the goal of the company.
Scaleable To Your Business
IT service needs vary widely depending on the size of the business, the age of the company, the number of clients, and the services being offered. By outsourcing your IT needs, each company can determine the number of services and expand them as they grow and evolve. IT service providers often expand their services for new and growing businesses as they need them, thus providing only what is needed at each step along the way. Many growing businesses find that this scalability saves them money as they emerge from a fledgling new organization into a more stable and successful business. Financial savings can be put back into the business or used to grow the company.
Fast Response Time
When IT issues occur (and they always do at the most inopportune time) managed IT providers are able to provide round-the-clock support. No organization wants to deal with downtime, especially during high-traffic times. IT service providers are available to your users day and night as well as weekends and holidays.
Access to Experience & Expertise
Having a team that understands your business and the needs of your industry including compliance and security issues is a huge component of managed service providers. A managed service team has the qualifications, training, certifications, and experience specific to your industry.An MSP gives your business access to top-notch IT professionals with specific skill sets. This enables your business to avoid spending the time and money to find an in-house expert which could be costly.
Reliable Compliance Support
Not every IT provider understands the strict standards and requirements of compliance such as the Health Insurance Portability and Accountability Act (HIPAA). At Spectra, we are committed to providing security solutions for those in the healthcare and dentistry fields with our expansive knowledge of HIPAA rules that have been updated since their inception in 1996. This means we provide perpetual vigilance for employees, administrators, and IT personnel in the healthcare or dental fields.
Access to the Latest Technology and Risk Management
Knowing that your business is being serviced by experts who are constantly learning about the latest technology for your field and the IT field, in general, means that your organization will have access to that tech and the training that your workforce will need to implement the hardware and software. Additionally, with experts in the field on call, there is a level of mitigation against ongoing risks since your IT team will be able to address threats as they are happening.
Main Point of Contact with Vendors
When it comes time to scale up your technology or replace aging tech including software, servers, or workstations, your MSP will be the main point of contact to deal with vendors from whom the tech will be purchased. No more worrying about how to engage in complicated, technical conversations about the devices and security your business needs when your MSP will help throughout the entire process.
Forward Thinking Security
What’s the next big security threat headed toward your business? How would your company handle a breach or disaster? What steps should you take if the business can not access data?These are questions that your MSP will be proactively thinking about long before they occur. A backup plan and disaster recovery plan may be a part of your services that will have detailed plans ready in the case of an IT disaster. MSPs are also keenly aware of the latest version of phishing, hacking, ransomware, and other security risks in order to alert your team to potential threats on a day-to-day basis.
Is Managed IT Right For Your Business?
Weighing the benefits of Managed IT can be challenging, especially for new or growing businesses. We suggest talking to our team about how we can customize your IT support specific to your industry and your organization’s needs. Then you will have a better idea of the potential cost savings, increase in productivity, and peace of mind you will have with our security, compliance, networking, and support services.