Spectra Networks offers a comprehensive managed services package including managing and monitoring your network assets, workstations, and servers. Our experienced and friendly service specialists can help your business avoid downtime, stay productive, and streamline productivity. Our goal is to keep all your systems running well with no downtime. Spectra Networks can independently manage your IT environment, or supplement an existing IT department, regardless of size.
- Service Level Agreements (SLA) with each of our clients to ensure that our services meet client expectations and that issues with technology are resolved in a timely manner and receive priority attention.
- Using Remote Monitoring Management (RMM), we troubleshoot proactively to solve potential problems before they become an issue.
- Regular system maintenance including operating system updates and third party patching.
- Identify potential issues before threats occur including ransomware and malware
- A customized support plan tailored for your industry
- Server and database optimization
- Security Coverage including: Firewalls, Secure Wi-Fi, Secure Web Gateway, Endpoint Protection, Safeguard Encryption, Monitoring for Malware and Ransomware, and Secure Server Room
- Data Backups and Disaster Recovery Solutions
- Lifecycle Management
- Outsourced CTO where we assist with long term planning for your company’s technology needs