How does your business interact with customers? Do you handle questions, orders, and problems over the phone, online, via social media, or through email? Or, have you expanded these options to include alternatives like: text messaging, online chat options, and direct messaging? The most forward thinking companies then take this even further by offering all…
IT Consulting,omni channel support
In the past few months we all have become even more dependent on our devices to keep us working, connected to family, and for all of our entertainment needs. In light of the global health crisis, many businesses have adjusted their work environments and become flexible with remote working and are looking at how workspaces…
HIPAA,IT Consulting,phishing,privacy laws,ransomware,Security
One of our specialties here at Spectra Networks is dealing with the IT digital issues of compliance and security, specifically within the healthcare and dental fields. We help our clients maintain the highest levels of security as required by privacy laws such as HIPAA. The Pandemic’s Impact on Privacy In the past few months we…
IT Consulting,privacy laws,Security,teleconferencing
Returning to work and some semblance of “normal” after this global health crisis is something many of our clients have been dreaming about since the stay-at-home orders were given by Governor Baker in mid-March. While working from home may be manageable for many industries, many of our clients in the dental and medical fields needed…
IT Consulting,Managed Services
If you know the IT and data world at all, you probably have heard the phrase, “If you have only one, you have none.” This mantra means that if you don’t have a backup plan for your data, you have nothing at all. You could be gambling your business’s future without a clear and well…
backups,IT Consulting,Security
If you are like the rest of the world and stuck in your home during the quarantine, you may be getting tired of remote working. In fact, you may find yourself taking the opportunity to browse online during breaks or for work purposes. In fact, ZDNet reports that there has been, “unprecedented demand for connectivity”…
IT Consulting,mobile devices,online privacy,Security© 2020 Copyright Spectra Networks. Website designed and developed by Sperling Interactive.