DaaS Vs. SaaS – What’s The Difference? 

July 17, 2024

As more and more organizations switch to a cloud computing model to simplify business services, two formats have risen to the forefront – DaaS and SasS, otherwise known as Desktop as a Service and Software as a Service respectively. Let’s look at the similarities and where they diverge to determine which may be best for…


Questions Your Business Should Be Asking About Physical Security 

July 3, 2024

Security is fundamental to every business, whether it’s digital or physical security at play. Business leaders often have an overwhelming amount of concerns relating to protecting business data, client information, and the physical security of their facility, storefront or offices. Often, physical security protocols lag behind the most recent threats causing future risks to increase. …

clean desk

How a VOIP Contact Center Can Improve Your Business

June 19, 2024

Looking to deliver exceptional customer service at your organization? Maintaining a well-trained workforce, providing personalized attention to clients’ needs, encouraging good communication and listening to your customers are just a few ways to deliver on this objective. Another surefire way to accomplish this goal is to install a VoIP contact center that can help improve…


Easy Collaboration Tools in the VOIP World 

June 12, 2024

The business world is both fast-paced and reliant on a workforce that could be spread out between multiple offices or remote work scenarios. These factors make collaboration tools more important than ever. Voice over Internet Protocol (VoIP) is one such collaboration tool that can facilitate better collaboration within your workforce and with your valued clients. …

VoIP Tools

Improving Customer Engagement with VoIP Communication Tools 

June 5, 2024

What is the customer experience like at your organization? Is it efficient or easy to contact the right person for the client’s needs? Is there confusion and lost opportunities to connect and engage with customers due to outdated technology or old communication processes?  Exceptional customer engagement is the bedrock of any successful business. In a…