Signs Your Business Needs Outsourced IT
Like most businesses, yours may rely heavily on technology to operate smoothly and experience success. From servers to devices and from cyber security to the installation of updated software, staying on top of the latest and greatest technology can be a huge responsibility. This burden may not be one that your office staff alone is able to handle.
Whether your organization wants to avoid downtime, have the latest security protocols, or have access to the expertise of IT professionals, there are many signs that your business should outsource its IT needs.
Let’s explore some of the pain points and signs that your business should consider outsourcing your IT needs to a managed service provider.
There is a Growing Need For 24/7 Support
In the early days of your company, you probably didn't notice any issues past working hours and could get away with not having an on-call IT professional. Now, as your business grows, you’ve probably noticed more and more costly calls during off hours when employees need to access the system or have trouble with the network.
The more complex your business systems are the more you will find you need 24-hour support to work through maintenance issues. Without this round-the-clock access to help, you may find your business having an increased amount of downtime.
By outsourcing your IT needs you will be able to hire a Managed Service Provider who can handle all of your questions no matter what time it is.
Signs of Increased Cybersecurity Threats
It seems like we can’t go a day without the news cycle discussing the latest hack or cyber threat. With the constant threat of ransomware, phishing attacks, and malware harming businesses or threatening the sensitive data that businesses rely on, it makes sense to be more proactive to these threats.
By having an outsourced IT provider, companies can count on IT experts to stay up-to-date as to what the latest threat may be on the horizon and create a strategic plan on how to tackle it.
Your Technology is Outdated
Look around your office. How old are your devices? When was the last time you really put time and effort into creating a plan to replace aging hardware?
If your answers to these questions are that you can’t remember the last time you replaced your technology and how to determine which tech needs upgrading, then you may need outside professionals to help. A Managed Service Provider will have the know-how and expertise to decide which devices should be replaced and when. They can create short and long-term plans to keep your devices working in a budget-friendly way while making sure that the age of the devices is not holding back your organization.
You Have Experienced Rapid Growth
Your company is growing and that is a great sign for your overall success! However, growing pains include not just adding employees but scaling the entirety of your business up. That includes the type and amount of technology, software, security, and a million other little things.
A Managed Service Provider can help you determine which software and hardware will allow you and your company to continue to grow. Their help can be invaluable in terms of investing for the long term while keeping an eye on where you are now.
You're Having Trouble Finding Talent
Lots of small and medium-sized companies are having trouble finding talented individuals to head up IT departments. By hiring a Managed IT Provider, your company will have access to experienced and professional IT experts who know your business and the IT industry.
If you're having trouble finding candidates to fill your IT needs, it may be time to outsource and have access to a larger pool of qualified and experienced IT professionals.
Your IT Team Is Overwhelmed
If you've noticed that the tickets being put into your IT team are taking longer than expected to be resolved then you may need to consider outside help. IT teams are usually fairly efficient, but when they face multiple device, server, and network issues they can become overwhelmed quickly.
Should this be happening at your company, consider adding support that can handle larger, long-term issues that may take time away from the more pressing issues for your in-house team.
Your Backup & Disaster Plans Are Old
If it’s been a while since you last discussed your backup disaster plans, you may need to revamp them altogether. If your current IT team is hustling to handle everyday issues, you may want to outsource this IT issue to a team that can plan, practice and educate your staff on what the Backup Plan and Disaster Recovery Plan is and how to institute it at your organization.
You Have Niche Needs That Are Not Being Met
If your business is one that requires technology compliance such as the medical and dental fields, you may feel like your IT professionals are not quite up to snuff on what the latest requirements are. Spectra Networks is a Managed Service Provider that is well-versed and knowledgeable on HIPAA regulations and how they have changed over the past few years. Let our team support you in making sure your business is in compliance at every step of the way.
As a business leader, have you noticed any of these signs in your workplace? They may be sending you the signal that it’s time to outsource all or some of your IT needs to professionals who know and understand your industry. Talk to our team at Spectra Networks today and find out how we can help.