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An Introduction to Generative AI

April 1, 2024

Unless you have been living off the grid for a few years, you’ve probably heard the commotion about the use of generative AI in personal and business settings. From online chatbots that help answer your questions about products and services to machines that analyze mounds of data, this form of machine learning is taking on…

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Benefits of Choosing VoIP For Your Business 

March 20, 2024

Voice over Internet Protocol (VoIP) is a powerful communication system for organizations both large and small in a wide variety of industries. From the ability of a VoIP system to scale up or down with your business to the variety of features and customer service options, this system is one to consider for your growing…

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Popular Features of VoIP

March 13, 2024

Now that we have examined the basics of a VoIP system for your business, it’s time to get to the fun stuff, like the features you may want for your organization. Depending on the VoIP provider you choose, there is a spectrum of features that can help optimize your communications, efficiency and productivity; three things…

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A Beginner’s Guide To VoIP 

March 6, 2024

Suppose your small or medium-sized business is looking for alternatives to traditional phone service or the equally traditional eye-popping phone bill. Also suppose your organization is looking for services such as messaging platforms, video conferencing capabilities, and expanded phone services from anywhere the internet takes them. Voice over Internet Protocol (VoIP) may be the perfect…

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The Benefits of a Help Desk Service

February 21, 2024

There is nothing more frustrating in the workplace than a recurring and time-consuming technical issue that stops the flow of work and hampers the morale and mood of the office. From printers that stop connecting to devices with internet connectivity issues and from an inability to log in to forgotten passwords, the list could go…

10 Things To Ask Your Managed Service Provider 

February 14, 2024

As a Managed Service Provider for many organizations, including those in the healthcare and small business industries, we are proud of our commitment to providing exceptional technology services including AWS, security, compliance and IT support to our clients.  When initially researching and starting the consultation process with a Managed Service Provider, there are some key…