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computer devices

10 Things You Should Never Do With Your Devices 

July 5, 2023

I think we can all agree that computers and technology make our lives easier, more efficient, and can problem-solve like nobody’s business. They can also be sources of frustration, safety concerns, and utter chaos if things fail or the computer is lost, stolen, or otherwise breaks.  Given that computers, including desktops, tablets, laptops, and smartphones…

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hurricane

Backup & Disaster Recovery Reminders 

June 21, 2023

This month marks the start of the Atlantic Hurricane season. In fact, from June 1st to November 30th, our little region of the world is prone to hurricanes that form off the coast of Africa and work their way up the coastline toward New England or other locations such as the southern states or the…

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artificial intelligence

What’s The Hype About AI? 

June 14, 2023

Artificial Intelligence (AI) is becoming a part of our lives whether we like it or not. Many of us rely on it in ways big and small, whether it is a chatbot answering our customer service questions online or Alexa taking our requests as a home automation tool. In many ways AI technology makes our…

trusting handshake

Tips for Talking To IT Tech Support 

June 7, 2023

If you have ever used the phrase, “To err is human, but to really foul things up you need a computer,” you know that no truer words have ever been spoken. For many who work with technology in their industry but whose specialty is far from the tech area, managing a technical difficulty with a…

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Why Won’t My Printer Print? 

May 15, 2023

As IT Support technicians, we encounter many issues in our client’s workplaces from computers that need updates to malware that is harming devices. None, however, seems to cause such annoyance and frustration as a printer that won’t print.  Has the printer run out of ink? Is the paper jammed? Is the printer not connected properly?…

surgery

What You Need To Know About Healthcare Security 

May 8, 2023

In recent weeks and months, the news has been filled with ransomware attacks and data breaches targeting healthcare facilities including hospitals, private practices, and dental offices. These incidents lead many patients to be anxious about their healthcare data and how it may be used or misused by cybercriminals.  Today, we are exploring the steps that…

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